Last Updated: December 22, 2025

SecureAuth Terms of Service

Welcome to SecureAuth! These Terms of Service ("Terms," "Agreement") govern your access to and use of the SecureAuth 2FA authenticator and password manager application ("App," "Service," "SecureAuth") provided by SecureAuth ("we," "us," "our"). By downloading, installing, accessing, or using SecureAuth, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the App.

1. Acceptance of Terms

By creating an account, accessing, or using SecureAuth on any device, you acknowledge that:

• You have read, understood, and agree to be bound by these Terms
• You have read and agree to our Privacy Policy, which is incorporated into these Terms by reference
• You are at least 13 years of age (or the minimum age in your jurisdiction)
• You have the legal capacity to enter into this binding agreement
• If using the App on behalf of an organization, you have authority to bind that organization to these Terms
• You understand that we use a zero-knowledge architecture and cannot recover your data if you lose your master password

2. Description of Service

SecureAuth is a security application that provides the following features:

2.1 Core Features (Free Version)

• 2FA Authenticator: Generate time-based one-time passwords (TOTP) for two-factor authentication compatible with major services
• Password Manager: Store and manage unlimited passwords with AES-256 encryption
• Secure Vault: Basic encrypted storage for sensitive files and documents
• Biometric Lock: Face ID, Touch ID, or fingerprint authentication support
• Password Generator: Create strong, cryptographically secure random passwords
• Local Storage: All data stored locally on your device with encryption
• Offline Access: Full functionality without internet connection

2.2 Premium Features (Optional Subscription)

• Unlimited secure vault storage
• Cloud sync across multiple devices with end-to-end encryption
• Priority customer support
• Advanced password health monitoring
• Secure password sharing
• Automatic backup and restore
• Breach monitoring and alerts
• Custom categories and advanced organization

We reserve the right to modify, suspend, or discontinue any feature of the Service at any time, with or without notice.

3. User Accounts and Registration

3.1 Account Creation

SecureAuth can be used locally without creating an account. However, cloud sync and certain premium features require account creation. When creating an account, you agree to:

• Provide accurate and complete information (optional email address)
• Choose a strong master password that you will remember
• Keep your master password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities under your account

3.2 Master Password Responsibility

CRITICAL: Your master password is the key to all your encrypted data. Due to our zero-knowledge architecture, we cannot recover, reset, or provide access to your account if you forget your master password. You will permanently lose access to all your data if you lose your master password. You are solely responsible for:

• Choosing a strong but memorable master password
• Never sharing your master password with anyone
• Storing your master password in a secure physical location
• Setting up recovery options in the app settings

3.3 Account Termination

You may delete your account at any time through the App settings. Upon account deletion:

• All cloud-stored data will be permanently deleted within 30 days
• Active subscriptions will continue until the end of the billing period
• Local data on your device will remain until you uninstall the App
• You will lose access to cloud sync and premium features

4. User Responsibilities and Acceptable Use

4.1 Permitted Use

You may use SecureAuth for personal use to secure your accounts, passwords, and sensitive information. You agree to use the Service in compliance with all applicable laws and regulations.

4.2 Prohibited Activities

You agree NOT to:

• Use the App for any illegal, fraudulent, or unauthorized purpose
• Attempt to reverse engineer, decompile, or disassemble the App
• Remove, circumvent, or disable any security features or protections
• Use automated systems (bots, scrapers) to access the Service
• Interfere with or disrupt the App's functionality or servers
• Upload malicious code, viruses, or harmful content
• Violate any applicable laws or third-party rights
• Attempt to gain unauthorized access to other users' accounts or data
• Use the App to store or transmit illegal content
• Sell, rent, lease, or redistribute the App without authorization
• Create derivative works based on the App
• Store content related to child exploitation or illegal materials

4.3 Vault Content Responsibility

You are solely responsible for the content you store in SecureAuth. You represent and warrant that:

• You own or have the right to store all vault content
• Vault content does not violate any laws or third-party rights
• Vault content does not contain illegal material
• You will not use SecureAuth to store or distribute unlawful content

5. Subscriptions and Payments

5.1 Premium Subscription

SecureAuth offers optional premium subscriptions to unlock additional features:

• Monthly subscription (auto-renewing)
• Annual subscription (auto-renewing, discounted rate)
• Lifetime premium access (one-time purchase)

5.2 Payment Processing

All subscriptions and in-app purchases are processed through Apple App Store (iOS) and Google Play Store (Android). By purchasing a subscription, you agree that:

• Payment will be charged to your App Store or Play Store account at confirmation of purchase
• Subscriptions automatically renew unless auto-renewal is disabled at least 24 hours before the end of the current period
• Your account will be charged for renewal within 24 hours prior to the end of the current period
• You can manage subscriptions and disable auto-renewal in your device's App Store/Play Store settings
• Prices are subject to change with advance notice

5.3 Free Trials

We may offer free trial periods for premium features. Terms for free trials:

• Free trials are available only to users who have not previously subscribed
• At the end of the trial period, you will be automatically charged unless you cancel before the trial ends
• To avoid charges, disable auto-renewal in your App Store/Play Store settings at least 24 hours before the trial ends

5.4 Refund Policy

All purchases are processed through Apple App Store and Google Play Store and are governed by their refund policies:

• Apple: Visit reportaproblem.apple.com
• Google: Visit support.google.com/googleplay

We do not process refunds directly. All refund requests must be directed to Apple or Google.

5.5 Subscription Cancellation

To cancel your subscription:

• iOS: Settings → [Your Name] → Subscriptions → Select SecureAuth → Cancel Subscription
• Android: Google Play Store → Account → Subscriptions → Select SecureAuth → Cancel

After cancellation, premium access continues until the end of your current billing period. No refunds are provided for unused time.

6. Intellectual Property Rights

6.1 Our Intellectual Property

SecureAuth, including all content, features, functionality, source code, algorithms, and user interface, is owned by us and protected by international copyright, trademark, and other intellectual property laws. You acknowledge that:

• The App is licensed to you, not sold
• We retain all rights, title, and interest in the App
• You do not acquire any ownership rights through use of the App
• All trademarks and logos are our property

6.2 Limited License

Subject to compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

• Download and install the App on your personal devices
• Use the App for personal, non-commercial purposes
• Access features in accordance with these Terms

6.3 Your Content

You retain ownership of all content you store in SecureAuth. By using the App, you grant us a limited license to:

• Store your encrypted content locally on your device
• Store your encrypted content on our servers if you enable cloud sync
• Process your encrypted content to provide App functionality

We do not claim ownership of your content and cannot access your encrypted data.

7. Data Security and Backup

7.1 Your Responsibility to Backup

You are solely responsible for backing up your data. While SecureAuth provides secure storage, we strongly recommend:

• Exporting your vault data regularly
• Storing backups in multiple secure locations
• Using our cloud sync feature (premium) for automatic backup
• Testing your backups to ensure they work

7.2 No Liability for Data Loss

To the maximum extent permitted by law, we are not liable for any data loss, corruption, or damage that may occur from:

• Device failure or malfunction
• Accidental deletion of data
• Forgetting your master password
• Software errors or bugs
• Third-party interference or security breaches
• Failure to backup data

8. Third-Party Services

SecureAuth may integrate with third-party services for cloud storage and other features. We do not control third-party services and are not responsible for their actions, content, or privacy practices. Your use of third-party services is governed by their respective terms and privacy policies.

9. Disclaimers and Warranties

9.1 "As Is" Provision

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the App will be error-free, uninterrupted, or secure
• Warranties regarding accuracy, reliability, or completeness of content
• Warranties that defects will be corrected
• Warranties regarding data recovery or password reset

9.2 Security Disclaimer

While we implement industry-standard security measures, we do not guarantee that:

• The App will be completely secure from all threats
• Unauthorized access to your data will never occur
• Your device will be protected from all malware or attacks
• Third-party services we integrate with will maintain security

10. Limitation of Liability

10.1 Liability Limitations

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SECUREAUTH, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR:

• Indirect, incidental, consequential, punitive, or special damages
• Lost profits, revenue, data, or business opportunities
• Device damage or malfunction
• Data loss, corruption, or inability to recover data
• Lost passwords or inability to access accounts
• Personal injury or property damage
• Any damages arising from use or inability to use the App

10.2 Maximum Liability

Our total liability to you for any claims arising from your use of SecureAuth shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or $100 USD, whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless SecureAuth, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of the App
• Your violation of these Terms
• Your violation of any third-party rights
• Your violation of applicable laws or regulations
• Content you store in the App
• Your negligent or willful misconduct

12. Modifications to Terms and Service

12.1 Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes:

• We will update the "Last Updated" date
• We will notify you via email or in-app notification for material changes
• Continued use after changes constitutes acceptance

12.2 Changes to Service

We may modify, suspend, or discontinue any feature at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of the Service.

13. Termination

13.1 Termination by You

You may terminate these Terms at any time by uninstalling the App and deleting your account.

13.2 Termination by Us

We may suspend or terminate your access immediately, without notice, if you:

• Violate these Terms or our policies
• Engage in fraudulent or illegal activities
• Threaten the security or integrity of the Service
• Violate rights of other users or third parties

13.3 Effects of Termination

Upon termination:

• Your right to use the App immediately ceases
• Your account data will be deleted according to our retention policies
• You will lose access to premium features
• No refunds will be provided for unused subscription periods

14. Dispute Resolution

14.1 Informal Resolution

Before filing a claim, contact us at support@secureauth.app to attempt informal resolution. Provide a detailed description of the dispute and desired resolution.

14.2 Binding Arbitration

If informal resolution fails, disputes shall be settled by binding arbitration in accordance with recognized arbitration rules. Arbitration will take place in a neutral location or online.

14.3 Class Action Waiver

YOU AGREE TO BRING CLAIMS ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING.

15. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions. Any dispute not subject to arbitration shall be brought in courts of competent jurisdiction.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SecureAuth regarding use of the App.

16.2 Severability

If any provision is found invalid or unenforceable, remaining provisions shall remain in full force and effect.

16.3 No Waiver

Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.

16.4 App Store Terms

If you download SecureAuth from the Apple App Store or Google Play Store, you acknowledge that:

• These Terms are between you and SecureAuth, not Apple or Google
• Apple and Google have no obligation to provide maintenance or support
• Apple and Google are not responsible for the App or its content
• Apple and Google are third-party beneficiaries of these Terms

17. Contact Us

If you have questions, concerns, or requests regarding these Terms, please contact us:

18. Acknowledgment